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Oakhurst, Radford Road, Tinsley Green, Crawley. West Sussex. RH10 3NW

Access Statement For Oakhurst B&B

Introduction
The Oakhurst Gatwick Guest House is a seven bedroom Bed and Breakfast. We are very keen to offer customer service above and beyond what would be expected, our staff have excellent knowledge and experience with Gatwick airport and surrounding areas. For anyone on there own or with restricted mobility we go out of our way to make life as easy as possible when visiting us.

Pre-Arrival
At our Gatwik Guest House we have a free minibus running to and from the airport from 06:00 to 22:00hrs.
Gatwick rail and coach stations are very close and we can transfer you to and from there in our bus.
We are also on a local bus route which runs from our door to Crawley and connecting services.
If you are driving please print the directions from our website or use the directions in our brochure.
The nearest shops are four miles away but we do have three local public houses.
We can book a taxi for you with an average fare of £6.
We have a very friendly dog but are happy to put her in her room if you are not comfortable.

Arrival & Car Parking Facilities
Guests requiring transport from the airport should call us from the hotel courtesy coach bus stop and we will collect as soon as possible.
Oakhurst Guest House has a wide flat gravel driveway with ample parking and an access ramp to the front door.
Tea and coffee are offered on arrival and can be served in your room or in the lounge.
Assistance with luggage is always offered to all guests
Outside lighting is bright and turns on automatically.
Long term parking is available and is on site to the side and rear of the house.

Main Entrance & Reception
The entrance is into a hallway with a check in desk. This is accessed by a concrete ramp with a 3cm drop onto a door mat and then carpet. The front door has a digital lock for out of hour’s access
Guests escorted to rooms and facilities explained.

Public Areas - General (Internal)
The guest dining room at the Oakhurst Gatwick Guest House has wooden floor into fitted carpets in the hallway. A 14 step steep staircase leads to the six upstairs guest bedrooms. Bathrooms are all tiled. The lounge area has two large two seater sofas sky television and tea can be served here on arrival.

Public Areas – WC
Guest bedrooms are en suite with one additional W.C. in the central corridor on the landing, but no downstairs toilets.

Dining Room & Lounge,
Breakfast is served in the breakfast room on the ground floor.
Furniture is flexible and can be moved on request.
We do not play background music in any area of the B&B
Full waitress service is available.
Vegetarian, gluten free and all other diets catered for but you will need to let us know in advance.
The bed and breakfast is no smoking throughout the premises.

Bedrooms
All en suite bedrooms have a fully tiled bathroom with a 900mm by 900mm shower tray. Anti slip mats are provided as are bath mats. The showers are thermostatically controlled with a high flow pump and adjustable outlet. Towels, soap, shower gel, hairdryers, iron + board and a well stocked hospitality tray are also in all an-suite rooms.

Bedroom one is located on the ground floor. It is a twin bedded en suite room with level access. The beds are two three foot standard singles. A digital television is provided with 35 or more channels. The floor is laminate.

Bedroom two is on the first floor and has a standard double and a single bed. We recommend no one older than 16 uses the single bed as it is partially in an alcove. A digital television is provided with 35 or more channels. The floor is short pile carpet.

Bedroom three is on the first floor and has a standard double bed. This is a very quiet room looking out over the rear garden. A digital television is provided with 35 or more channels. The floor is laminate.

Bedrooms 4,5 & 7 are all small single rooms on the first floor. They share a bath / shower room and all have colour remote control televisions hospitality trays and hairdryers. There is also a second toilet. All have laminate flooring.

Room 6 has a standard double, a single and a pair of bunk beds which have standard single mattresses. A colour plasma TV and DVD player is provided and has a good sized shower room. The floor is laminate with rugs,

All of our bedrooms are cleaned to an exceedingly high standard. They all have maple coloured furniture and are of an extremely bright and modern feel.

Grounds and Gardens
The garden has a large decked seating area, lawns, a small pond and a field to the rear. We don’t mind a kick around with a football and kids are welcome to play with the dogs which are gentle and very well natured. Access to the deck is through the dining room and there is a 60mm raised step. Access to the lawn is down three decked steps.

Additional information.
There are fire extinguishers on the landing and in the entrance hall. In the event of a fire the alarm will sound. Please make you way to the front lawn through the front door. If you find a fire please break the glass on one of the alarm points by the check in desk and on the first floor landing. Mobile phone service is good except for t-mobile.

Contact Information
Address: Oakhurst, Radford Road , Tinsley Green, Crawley, West Sussex . RH103NW

Telephone: 01293 882425

Fax: 01293 887696

Email: info@oakhurstgatwick.co.uk

Website: www.oakhurstgatwick.co.uk

Hours of operation: check in from 17:00 to 22:00

Local accessible taxi numbers: 01293 429429

Future Plans
We are about to submit plans for a large disabled room downstairs. This will have a full disabled bathroom with very wide and easy access. At the same time our lounge and dining room will be improved removing all steps at the entry points and ramped access to the back lawn. We will also add two new en-suite rooms on the first floor. Estimated mid 2009 subject to planning consent.

We welcome your feedback to help us continuously improve if you have any comments please phone 01293 882425 or e-mail info@oakhurstgatwick.co.uk